What Is Business SaaS? (With Examples)

Posted by

SaaS is all around us.

Twenty years ago, who would have pictured that rather of owning Microsoft Word, you would pay for it monthly?

Streaming services and even marketing tools depend on the SaaS company design.

However, while there’s a consumer-level SaaS that we all learn about, there’s also enterprise-level SaaS.

Business solutions use higher performance and flexibility than even B2B SaaS.

If you’re running large-scale SEO campaigns or dealing with PPC or social projects for big enterprises, you need to understand the distinction in between SaaS enterprise and B2B.

What Is SaaS Enterprise?

Enterprise-level SaaS is different from the platform that a regular business uses because it’s a more robust solution with a great deal of customization options.

For example, Hootsuite is among the world’s leading social media management platforms.

The platform has a business plan that is a “beefed” up version of Hootsuite and comes with:

  • More social accounts.
  • Ad profiles.
  • Return on investment (ROI) reporting.
  • Customized consulting and training.
  • Staff member advocacy.

Every platform is different, but enterprise solutions will frequently include:

  • Options to much better keep track of analytics and results.
  • Training options for groups.
  • Consulting to assist the business make the most of the platform.

How Enterprises Benefit From SaaS

Enterprises pay more for extra options that allow supervisors to report to their superiors more easily and also offer an enhanced customer service tier.

And enterprises can gain from SaaS in many ways, consisting of:

  • Speedier, more dependable software application release, and function updates.
  • Dedicated customer assistance.
  • Access to more extensive reporting tools.
  • Minimized expenses on hardware and IT personnel.
  • Greater productivity.

Business Vs. B2B SaaS

B2B is much various from business SaaS due to the fact that B2B can be a service with five workers or 500+.

Enterprises are often larger business entities with numerous teams, workplaces, and workers.

These entities are fast-growing and have a requirement that standard B2B SaaS can not please.

Imagine an organization with 1,000 suppliers and one with 20.

Both of these organizations demand SaaS options, however business with 1,000 suppliers may need:

  • Easier ways to handle billings and imagine payments.
  • Greater limits on billings being sent out per month.

If you refer back to the Hootsuite example, you’ll see that the enterprise product has group productivity reporting available. The capability to see who in the team is performing best is something that HR or team leaders will want to see in an enterprise.

As a service adds more employees, the enterprise-level service will use more analytics and reporting that can be used to monitor performance.

It’s a lot easier for a team leader to manage a five-person team and each member’s efficiency than it is for a group of hundreds of employees.

A few of the primary distinctions between these 2 SaaS service models consist of:

  • Prices: Business solutions will cost more, and need you to reach out to the business for a demonstration and a quote. You may require to dedicate to an agreement with the SaaS business, and this is a downside compared to the month-to-month options.
  • Customer service: Enterprises might have account supervisors and a higher level of assistance. Higher-valued accounts will typically have access to training and consulting, which isn’t offered with lower rates tiers.
  • Modification: You might have access to personalization that permits you to add branding or extra features not readily available to non-enterprise users.
  • Analytics and reporting: There will certainly be reporting and analytic alternatives readily available that aren’t available somewhere else. These reporting choices will be geared towards HR groups and managers who need to have a much better understanding of user performance.

Picturing the distinction in between B2B and business SaaS is best if you examine the primary platforms providing enterprise options.

Enterprise SaaS Examples


Ahrefs is a common tool utilized in SEO for everything from examining rivals to keyword research study and site audits.

When you register for the business addition, you receive all of the tools offered in lower tools, but you can likewise access:

  • Limitless history: Evaluate all backlink data in the database back to 2013 and keyword rankings considering that 2015.
  • Gain access to management: Fine-tuned access control for staff member to allow members to view certain information and not others.
  • Pay by billing: Option to pay by hand through billings.
  • Directory listing: Promote your company by being noted in the business’s exclusive directory.
  • Audit log: Track all user activity for your workspace(s).
  • API: Gain access to the company’s API to develop your own options and fine-tune the manner in which your business sees data.
  • SSO: Ability to use single sign-on.

Ahrefs allows its business users to have a larger swath of information to comprehend a site’s history and offers group leaders with much better insight into user activities.


Semrush is a significant rival of Ahrefs, and considers its company plan a business strategy.

However, it does provide a custom-made strategy that permits enterprises to leverage more of the platform.

The main differences in between the business tier and lower tiers are:

  • Historical information
  • 3 to 10 times greater keyword tracking.
  • API gain access to.
  • Noise of voice metric.
  • Item listing advertisement analytics.
  • Greater number of reports.
  • A lot more.

However, the custom-made plan will enable greater limitations on things, such as keywords to track, users, and more. Enterprises can work with the group to develop a plan that best satisfies their needs.

Google Analytics 360

Google Analytics is free, however for an enterprise that desires even more information, the 360 item is readily available. The primary benefits of a business strategy are:

  • Advanced tools, such as Unsampled reports, data-driven attribution, and BigQuery export.
  • Service level contracts that detail data freshness, larger processing limitations, and information collection.
  • Access to a group of dedicated assistance experts.
  • 20 billion hits monthly data volume.
  • Real-time data.
  • 3 million row exports.
  • Tracking API.
  • More.

Integration of data into other platforms, such as Salesforce, is likewise provided.


SaaS tiers make sense for all celebrations, from establishing business to users.

Users who utilize higher data and require higher limitations, higher reporting, and better customer support will consume more resources.

Enterprise SaaS fills the gap by offering these extra services at a greater expense.

The secret to greater prices is to provide the support and personalization an enterprise needs without affecting service for other users.

When bigger businesses need greater data control and gain access to, business SaaS permits lower preliminary costs and support to utilize the solution to its maximum level.

More resources:

Featured Image: chainarong06/Best SMM Panel